HOW LONG DOES IT TAKE TO RECEIVE A WIG?
BMH wigs are custom made. Please allow 3-10 business days before your Wig is Shipped. Once your order has been shipped, you will receive a notification from PayPal so please be sure to check your email for the tracking details. You should receive your hair in 2-3 days after shipment with Priority Mail. Please do not schedule a hair appointment until you receive your unit.
CAN I GET A WIG IN A SMALL OR LARGE CAPSIZE?
Yes. Please add a comment in the Order Comments field at checkout or email us at firstname.lastname@example.org before your order is processed to request a small or large capsize.
WILL MY WIG COME STYLED ?
No. The wig will arrive in its natural state and uncustomized. You will have to style it to your desired look. Our wigs are beginner friendly and easy to install by yourself or by your stylist. All our wigs are hand crafted coming with realistic lightly pre plucked hairlines and lightly bleached knots.
WHAT IS DENSITY ?
Wig density is defined as how thick or thin the hair on the wig will be.
120-130% (Natural/Medium Hair Density Wigs) - This is standard and most popular hair density. The wig does not feel too thick or too thin. It replicates the look and fullness of natural-looking hair. Most customers prefer to buy natural density wigs as it perfectly resembles their natural hair.
150% (Medium/Heavy Hair Density Wigs) - Gives a more full and voluminous look over medium density wigs. It is a little heavier and is worn for a fuller look. Heavy density wigs give a lot of bounce, movement, and style options.
180% (Heavy Hair Density Wigs) - Gives a full and high volume look, mostly by artists or actors who need to perform. The high-density wig allows you to embrace opulent hairstyles but might be slightly uncomfortable on your head.
WHAT SIZE WIG WILL I NEED ?
All of our wigs come in a normal cap size, which means they fit heads 21 ½ to 22 ½ inches in circumference. 95% of all women fit a normal cap size. All of our wig caps are adjustable and you can make the cap tighter or looser by about an inch. If you think that you need a small or large cap size, it is important for to measure your head size to make the best decision for your dream wig. To determine the right size wig for you, measure the circumference of your head from the front hairline, behind your ear, to the nape of your neck, to your other ear and then back to the front hairline.
HOW MANY BUNDLES DO I NEED FOR A INSTALL
Length "14-16"- We recommend two bundles or more to achieve a full look. Length "18-24"- We recommend three bundles or more to achieve a full look. Length "26"-28"- We recommend four bundles or more to achieve a full look.
WHAT COLOR ARE THE BUNDLES?
All our virgin hair comes in a natural black hair which is about a 1b to a 2 depending on the hair donor. Each bundle can be a different color because each bundle is received from a different hair donor. We will try our best to provide you with bundles that are close to the same color.
WILL THIS HAIR SHED?
Yes. It is absolutely normal for hair to shed. However, our hair has minimal shedding and tangling(the hair will never have noticeable or drastic decrease in its density and volume). However, proper maintenance is extremely important and advised. .
HOW LONG WILL IT TAKE TO RECEIVE MY HAIR?
Please allow up 1-3 business days for us to process your order for Bundles, Closures, Frontals, and Ponytails. Please allow 7-10 business days for Bling Accessories. Once your order has been shipped, you will receive a notification from PayPal so please be sure to check your email for the tracking details. You should receive your hair in 2-3 days after shipment with Priority Mail. Please do not schedule a hair appointment until you receive your package.
WHAT IS YOUR RETURN POLICY?
Bella Monroe Hair does not allow any cancelations or refunds once the order has been placed. However, we do allow exchanges if there is a problem with your bundles, closure, or frontal orders. You must contact us within 5 days of receiving the product for an exchange and product Must Be in original condition. NO EXCEPTIONS!
HOW CAN WE CONTACT BELLA MONROE HAIR?
If you have any questions or concerns, please email us at email@example.com. We will respond within 48 hours of receiving your email.