We DO NOT allow any refunds or cancellations once the order has been placed. Note: All Wig Sales are Final!!


BMH allows exchanges if there is a problem with your order. You must contact us within 5 days of receiving the product for an exchange. All returned items must be in new and unused condition, with all original tags, package, and labels attached. All sales are final once items are installed, worn, colored, used, etc. & it's non-refundable. 


To return an item, please email customer service at to obtain confirmation. After receiving a confirmation, place the item securely in its original packaging and include your order#, name on order, and mail your return to the following address:

Mail All Returns to:

Bella Monroe Hair Attn: Returns (Order# )

135 Homestead Way, Covington, GA 30014

Please note, Customer will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return back to us.